SHIPPING INFO – TOPAZETTE

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ENJOY FREE LOCAL DOOR STEP DELIVERY WITH MIN. PURCHASE OF SGD80

SHIPPING INFO

All orders will be processed and mailed out within 1 - 3 working days after your payment has been verified unless there is any out of stock item in your order. We will inform our customers if such situation arises.

Customers may then choose to change the product to another one/ request for store credits/ request for refund.

We sincerely apologize if your order is out of stock.

Local Orders

 Delivery Type Postage  Estimated Delivery Time
Normal Mail  SGD 1 3 - 7 working days. May take up to 10 working days during peak period.
Registered Mail SGD 3.50 2 - 3 working days. May take up to 5 working days during peak period.
Express Door Step Delivery SGD 8 1 - 2 working days. May take up to 3 working days during peak period.

FREE REGISTERED MAIL FOR LOCAL ORDERS ABOVE SGD 80
Normal mail is handled by Singpost 
Registered mail is handled by our in-house fleet, Singpost Registered mail/ Smartpac or courier Roadbull/ Honestbee
Express Door Step Delivery is handled by our in-house fleet or courier Roadbull.


International Orders

 Countries Postage cost Estimated Delivery Time
Malaysia, Brunei SGD 5 4 - 6 working days. May take up to 10 working days during peak period.
Indonesia SGD 10 5 - 8 working days. May take up to 12 working days during peak period.
Hong Kong, Philippines, Cambodia, Myanmar SGD 25 6 - 10 working days. May take up to 12 working days during peak period.
All other major countries SGD35 http://www.singpost.com/send-documentparcel/transit-time.html

 International orders are handled by Singpost or OCS Pte Ltd.

FREE SHIPPING FOR MALAYSIA AND BRUNEI ORDERS ABOVE SGD 150
FREE SHIPPING FOR INDONESIA ORDERS ABOVE SGD 200

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IMPORTANT

* TOPAZETTE will not be responsible for any lost mail through Singpost normal mail. Kindly note that we are unable to track any normal mail. As such, registered mail is highly recommended. 
* TOPAZETTE will not be responsible for any lost mail due to an error in the address provided by our customers so kindly check that you have include your block, unit number, street and postal code.
* All parcels that are unclaimed from us 3 months after date of purchase will be disposed and no refund will be given.

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