TRACK YOUR ORDER

For local orders (Door step courier)

Our current local courier partner is Pickupp.

https://sg.pickupp.io/en/tracking

All orders made under courier option/ express delivery come with a tracking number. Orders will be processed within 1 to 3 working days and up to 5 working days during peak period. 

Your tracking number and link will be updated and sent to the email/ mobile number provided in your order on the day of delivery itself. 

Please kindly email hello@topazette.com if you still have not receive the tracking information after 5 working days (excluding weekend and public holiday).

 

For overseas orders (DHL Express)

Our current overseas courier partner is DHL Express.

A tracking link will be sent to your email within 1-3 working days and up to 5 working days during peak period. You will be able to track it via the link provided thereafter.

Please kindly email hello@topazette.com if you still have not receive 
the tracking information after 5 working days (excluding weekend and public holiday).


We thank you for your kind patience and will try to process all orders asap.