TRACK YOUR ORDER
For local orders (Door step courier)
All orders made under courier option/ express delivery come with a tracking number. Orders will be processed within 1 to 3 working days and up to 5 working days during peak period.
Your tracking number and link will be updated and sent to the email/ mobile number provided in your order before delivery.
Please kindly email email@example.com if you still have not receive your order after 5 working days (excluding weekend and public holiday).
For local orders (Normal mail)
All local normal mail are mailed out via Singpost. It does not come with any tracking number and we are unable to track the status. Once you receive the "Your order is on its way email from us", it means that we have already mailed out your parcel.
Normal mail takes 7 to 10 working days to be delivered to your letterbox and there is a risk of delayed and lost mail.
For overseas orders (DHL Express)
A tracking link will be sent to your email within 1-3 working days and up to 5 working days during peak period. You will be able to track it thereafter.